Ratings & Reviews
Resident Reviews
|Recommended: Yesi had an issue with a leak in my apartment. called the office talked to lori viau. had the issue resolved the next day.
response from property -Hi Jason! Thank you for letting us know. We aim to resolve issues as quickly as we can. We are glad you are here! - Brook Haven Estates Management
|Recommended: YesKind And Patience — The staff at Brook Haven Estates were genuinely kind and always happy to answer any questions or concerns you might have. They're helped and make sure I feel comfortable and well taken care of.
Hi Aminata,
Thank you for your kind review! We are glad to hear you feel comfortable here.
Sincerely,
Caitlyn & Lori
Brook Haven Estates
|Recommended: YesOverall Experience — I would highly recommend, very happy and comfortable.
We are glad to hear you are happy, Joanne! We are glad you are a resident here. - Caitlyn, Property Manager
|Recommended: YesA Nice Place To Live — I am enjoying living here and really like my apartment. Everything was new when I moved in.
Hi Lorraine,
We are so glad you enjoy living here! We enjoy having you as a tenant.
-Caitlyn
|Recommended: Yes10 10 — looooooooooooooove me some brook haven - even once in awhile i love coming here to drop a lovely review. Had such a wonderful conversation with management staff this morning, and the customer service is 1000000000000000 been here since 2019-present 2025 I just also love how we are nicely tucked away from the main roads. It's a peaceful community, with a nice walking area for workout purposes or even just a casual stroll
Hi Nakisha,
Thank you so much for your positive review! We are so glad to have you as a resident.
-Caitlyn, Property Manager
|Recommended: YesRecently Moved In — Can't say enough about how positive the staff at Brook Haven Estates is. I have not needed to use maintenance yet. The move-in process and communication were great. Looking forward to living here. Thank you to Lori Caitlin in the office for helping us make Brook Haven our new home.
Hi Tyler,
Thank you so much for the review! We are glad to have you here!
Sincerely,
Caitlyn and Lori
|Recommended: YesNew Resident — As a new resident of Brook Haven, I feel as though this is a nice place to live. The other tenants are kind and respectful, I have not had any issues for far after my first month here. The office staff are so friendly and helpful All the staff are easy to talk to if I have any concerns. The property is well maintained as well
Hi Brianna,
Thank you so much! We are so glad to have you!
Caitlyn
Property Manager
|Recommended: YesGood Place Ever — Clean
Hi Judith,
Thank you so much for this review! We are glad you like it here!
Sincerely,
Caitlyn
Property Manager
|Recommended: YesBest Place — Is a very nice and calm place to live.
Hi Elisa,
Thank you for this feedback! We really appreciate it!
Sincerely,
Caitlyn
Property Manager
|Recommended: YesI have been here a few years so figured it was a good time for a review. I really like living here. I always feel safe here and have a lovely view. It's relatively quiet, it's an apartment obviously sometimes a little more noisy than others but nothing bad. Melissa and Caitlyn are great at what they do and very helpful. Maintenance is always right on top of things, shout out to Scott All in all I am thankful for my apartment here, especially with the apartment rates soaring
|Recommended: NoShit Apartments — Just go look at them they don't look like they belong in the year 2024
|Recommended: Yes- Well maintained property with plenty of open space
- Quiet neighborhood
- Secure buildings I never had a package stolen, I have even had one returned to me when it was delivered to the wrong building
- Friendly staff understanding and patient when my renter's insurance lapsed ... every year
- Friendly and responsive maintenance crew
I rented a corner apartment on the second floor facing the East and South
- Sun all day long with a tree for shade on one side
- 400 sq ft Jr. 1-bed
- Carpet throughout, except kitchen and bathroom of course
- Half-kitchen perfect for one person
- Great shower Strong water pressure, hot water forever -
|Recommended: YesGreat — Love it so far and so does my son
|Recommended: YesBarbara Miele — Barbara miele
|Recommended: YesThe Property Managers Went Above And Beyond During A Difficult Time In My Life — Melissa and Caitlyn went above and beyond to help me move into this amazing apartment during a very difficult divorce. The apartment was spotless when I moved in. The complex is very quiet and the grounds are beautiful. Living here is like being on a permanent vacation. I can't thank you enough.